Payment and Delivery

This page has been prepared for the purpose of informing you about the payment methods and delivery process for your purchases via zeiarte.com.

1. Payment Options

You can make secure payments through our website. Available payment methods:

  • Credit card / debit card

  • Digital wallet (Apple Pay, Google Pay, etc. depending on Shopify infrastructure)

  • Fast and secure payment with Shop Pay

All payments are processed through Shopify's secure infrastructure, and your card information is not stored in the system.

2. Special Order Payments

Payment for orders that are personal or agreed upon through prior communication is made via the product page created specifically for you on the website.

Once payment is made, the production process begins.

3. Delivery Time

Your orders are usually shipped within 1–3 business days , depending on stock status and production process.

Delivery time:

  • Within Istanbul: 1–2 business days

  • All over Türkiye: 2–5 business days

  • International deliveries: 7–21 business days (may vary by country)

This period may be longer for special production orders; the estimated delivery time will be communicated to you after order confirmation.

4. Shipping and Transport

Orders are sent via Yurtiçi Kargo , PTT Kargo, Aras Kargo or other reliable cargo companies when necessary.

Information about the shipping process is shared via e-mail after the order.

International shipping is available. You can select a country when placing your order.

5. Things to Consider During Delivery

When receiving the product, please check the package in front of the cargo officer. If the package is damaged, do not accept it and report it to us by keeping a report.

The cargo company cannot be held responsible for damages that occur after delivery.

Communication:
For any questions regarding delivery and payment, you can contact us:
Email: zzeynepreis@gmail.com
Phone: 0535 947 75 26